When taking a photo/picture of your check, please make sure that the check is flat and smooth and there are no shadows on the check. It is best to take a photo on a dark surface and keep the check image within the view finder on your screen. It is important that the check is not blurry, all four corners are visible and the numbers on the bottom of the check are readable.…
Can I cancel Remote Deposit Capture?
There is no long term contract. But if you must cancel the service we understand, just call or stop by one of our branches and we will stop the service.…
Are there types of checks that I may not deposit through Greater Alliance Mobile Deposit?
Ineligible items include: – Checks payable to any person or entity other than the account owner – Checks that have been altered in any of the check fields – Checks that are not payable in US dollars – Checks that are stale or postdated – Checks that are stamped “non-negotiable” – Check or items payable to you and another party who is not a joint on the account – Any third party check (a check made payable to another party…
Where do my funds get deposited when I have multiple accounts?
You can deposit the check to any Share Savings or Share Checking account of your choice.…
Will any other type of confirmation be sent?
We will send you an email when we receive your deposit. If your deposit has been declined you will also receive an email with further instructions.…
How should the checks be endorsed? Do I need to include a deposit ticket? How long the deposited check should be retained?
All checks should be endorsed with the payees’ signature and include the following words “For mobile deposit at Greater Alliance FCU only”. Deposit tickets are not required and will not scan. Deposited checks should be retained in a secure area for a minimum of 45 days.…
What types of checks can be deposited using Remote Deposit?
Personal or business checks drawn on a financial institution and payable in US currency and US Money Orders. If the check is payable to multiple parties, all parties must be on the account being credited.…
Are there any hold times? When will the deposit be processed?
Accepted deposits can be viewed in the account immediately. A hold will be placed all mobile deposits and funds will be made available based on our Funds Availability Policy. The release/availability date will be viewable in the Account Summary.…
What type of accounts can I make deposits to?
Deposits can be made to any share savings or share draft checking account to which the member is an owner.…
What accounts are ineligible for Remote Deposit Capture?
Any Retirement accounts, Share Certificates and loans…